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Tutor Training Certification: (ITTPC) International Tutor Training Program Certification




Benefits of ITTPC

Certification Requirements

Currently Certified Programs

(Frequently Asked Questions)

Program Info Update Form


Frequently Asked Questions  (FAQs)

Tutor Training & Program Certification (14) -- Applications (8) -- Tutor Certificates (5)


This is a living document which is revised as new questions are asked.  Check the update date at the bottom to see if it has changed since you visited last. Visit as often as you like.

  1. I assume you have to join CRLA to get your program certified? You do not. CRLA and four other national organizations endorse CRLA's ITTPC program. However, the CRLA Board and members invite you to join this very special organization geared specifically to support those of us with reading, learning assistance, developmental education, tutoring, or mentoring programs. Please check for more

  2. How do I get my tutor program certified?
    Follow the submission instructions for new applications. Two reviewers will assess your materials and provide feedback. CRLA provides certification training and guidelines at its annual fall conferenceand at some of its other CRLA local/regional conferences.

  3. I understand that CRLA certifies tutors or tutor trainers?
    Nope, it certifies programs! CRLA's International Tutor Training Program Certification (ITTPC) program authorizes tutor training programs to certify that their tutor's have met
    ITTPC Tutor Training requirements and present those tutors with certificates at either a Level 1- Regular Tutor, Level 2 - Advanced Tutor, for those who have completed and received Level 1;or Level 3 - Master Tutor for those who have completed and received Level 2. Tutors are certified by CRLA-certified programs.

  4. I heard ITTPC certifies SI programs, is this true?
    No! ITTPC certifies tutor training programs. A program can have SI in the name, and can be certified, but it must meet the tutor training program certification requirements to be certified. Supplemental Instruction is a wonderful and effective program. Typically, its group sessions are planned and presented. As stated in the SI Leader Training Powerpoint, "SI is not tutoring." We define tutoring as a session with at least one tutor and one or more students that is focused on and responding to the student-based questions and needs in that session.

    All ITTPC certified programs must meet all of the minimum tutor training program requirements for tutor selection, tutor training, tutoring experience, and tutor evaluation. Only SI programs that incorporate additional tutor training focused on responding to student-based needs and those that provide unplanned time in group sessions to respond to those student-based session needs or provide time for tutoring can become CRLA-certified tutor training programs through ITTPC.

  5. I am starting a new tutor training program at my school. How do I start?
    Read through the tutor program certification application to determine what constitutes a strong program. Here are other suggestions:
    - Look at resources in the Application Process: Getting Started

    -contact your CRLA State/Chapter/Regional
    S/R/C Leader for local resources
    -CRLA has two or more groups that may help called Special Interest Groups (
         Learning Assistance Management
         Peer Assistance Programs
    -order the
    CRLA Tutor Training Handbook from the CRLA website,
    -talk with directors of
    certified tutor programs in your area,
    -look at the certification
    Application Samples, they are loaded with great ideas

  6. How long is the certification of my program valid?
    Your one-time original certification is valid for one year.
    Then renew (a very easy process).
    Your one-time renewal certificate is valid for three years.
    You can then apply for re-certification (re-submitting everything on the original certification application) which will be valid for five years and apply for re-certification every five years after that to maintain your program's certification. See application process at

  7. Can I still be certifying tutors after my program certificate expires?
    No?  You are only authorized to certify tutors during the dates listed on the program certificate you are issued. You will want to renew after the first year (a very simple process which certifies your program for another three years). Thereafter, you will need to re-certify your program every five years.

  8. How do I renew or re-certify my tutor program certification?
    For new programs on a 1 year certification, it is recommended to apply one to three months prior expiration. Simply complete the renewal (Stage 2) application form on the website under application forms.
    For programs on the 3-year renewal or on a 5-year re-certification, we suggest applying six months prior to expiration of certification. ITTPC will attempt to email a courtesy reminder before or shortly after after expiration, however, as contact information may change and not be updated, the responsibility to apply before the expiration deadline rests with the certified program. All
    forms for renewing or re certifying programs are located on the website.

  9. How do programs update the tutor certificates they use?
    When you receive an email notice that your program is certified, renewed, or re-certified, you receive an attachment (PDF) which is your program certificate. Also the email includes the link(s) to the PowerPoint template for the tutor certificate(s). Bookmark your link(s) so that you can return each December after the new CRLA president has been installed and download the tutor certificate(s) with the new CRLA President's signature on it. If you do not have the link(s) for the certificate(s), you can send a request for them to Note: We will need time to verify that your program is still certified and to verify that the person emailing the request is a contact person for your program.

  10. Is CRLA's ITTPC concerned about copyright infringement issues?
    Yes. Compliance with federal copyright law is expected of all CRLA members and ITTPC programs. It is our legal and ethical responsibility to give authorship credit for all materials we use in the classroom and for tutor and mentor training. Additionally, it is our legal and ethical responsibility to purchase (or have students purchase) copyrighted materials. ITPC programs found to be in violation of copyright law can lose their certification. (New CRLA Board policy to be advertised immediately and enforced by July 2009)

  11. Can an institution be certified under one application for tutoring and mentoring or is it two separate entities?
    You will need to make two separate applications. The International TUTOR Program Certification Program (ITTPC) and the International MENTOR Training Program Certification Program (IMTPC) are separate programs within CRLA. Just as it is possible for one institution to have more than one program each with its own certification process.

  12. Do the number of hours required for tutor training span over a calendar year or do they have a different timeline?
    We certify your program, and then you certify your tutors as they meet the criteria set by the CRLA guidelines. CRLA guidelines suggest that training programs can be in a quarter or semester format for each level. We would suggest that the minimum time for your tutors to meet the requirement of training is within a quarter or semester, but it can be a year or more depending on your program and the guidelines you set.

  13. If our program is approved, will the training and tutoring experience that the tutors received earlier in the year count towards certification?
    Yes, it can be. CRLA considers the certification to be able to be retroactive for up to a year from the date of application as "Ready-4-Review" if the program is approved meeting the submitted application. Many of the programs start planning and preparing for certification with a program already in place that meets the certification guidelines.

    Note: The dates on certificates will need to be for the time the program is certified, but it can be for training that was provided up to a year prior to the date of "Ready-4-Review," provided the training was following the guidelines submitted and approved.

  14. Our tutors do self-paced exercises for part of their training. Is this all right?
    This is fine as long as the tutors do at least six hours required as tutor-trainer supervised, interactive, real-time, live of the ten hours or more of training time for Level 1. The remainder can be self-paced. The rationale is that this is an interactive job, so the training should also be directly supervised and interactive. Some programs choose to provide training of the group before classes start at the beginning of the semester to cover most or all this requirement and then allow your tutors to complete the remainder of their training using individualized training modules during the semester. Likewise following the requirements for Levels 2 and 3.

FAQs about the application process:

  1. What do I need do know about preparing the ITTPC application?
    The application needs to be completed (not created in a different form or format).  The program overview, summary chart, and answers to the questions should all be part of the application.  Samples, examples, lengthy documentation and attachments can be linked within the application document, added as appendices, or organized as separate sets of documents.

    There are some
    model applications posted as samples to be used as guides. The following application organizer
    ( was created by a reviewer to create a structure for organizing supplemental documents and attachments.  It may be easier to use if you plan to send your files digitally on a flash drive, or a CD, or DVD.

  2. Why do I need to complete a program overview and a Summary Chart?

    Program Overview: Provides reviewers with a context of the tutoring program and the institution to which the tutor training programs support.  Is it a large institution? How many students? How many does the program serve? What services does it offer? Is there a specific mission? Are the services for all students or for a target population? Are services centralized or decentralized...

    Summary Chart: Provides an overview, details, and context for the tutor training program. Great place to connect the required topics, mode, duration, hours, and details into the overview, in one place for the reviewer.  When topics are presented, details will need to be provided to show when, how, how long, what was used, etc. to meet the requirements for topics duration, etc.

  3. I want to post everything on Blackboard, a wiki, MS Project, Googledocs, or websites for my application for certification. Is that okay? Not really! An application document needs to be submitted and intact. These technology options can work for providing the additional documentation.  It depends on the technology and how it is used for the process. Our reviewers are volunteers. We want the technology NOT to be an obstacle.  ---

    MS Project -- NO. Our reviewers are not familiar with it, it, has caused problems for as it is a major memory hog.

    Google Docs -- has not worked well to date--added months to the review time.  Problems with platform and software versions, and with reviewer use. It is a great collaboration tool to get the application ready to submit, We have our own review process. Once you have created--collaborated--and agreed.  Submit your documents.

    Blackboard, Moodle, or other LMS system.  Access and format are the biggest concern here. Often reviewers have to get permission to get access when they need it. Several have again lost extra months to the review process.
    ---Wiki-Format and access are again the biggest concern.  Otherwise this could work.
    ---Websites-Concern here is if links change and are no longer working while being reviewed.Works very well. Simply link from your application to the documentation.  You may need to provide specifics in your link as to where or what to look for.

  4. What is the usual turn-around time for the review process once an application packet is complete (both the application materials and fee are received) for certification?

    1st Stage or New or Rejoin --
    can take 10-12 months for a program to be reviewed. The process can take longer when resolving issues.

    2nd Stage or Reflection and Renewal --
    can normally take 1-3 months.  The quickest and easiest and a one-time process. The process can take longer to resolve issues.

    3rd Stage or Re-certification --
    can normally take 5-7 months for a program to be reviewed. This will be a continuing process.  It will be due every five years.  Files, statistics, best practices, and examples will need to be updated.  This can be done as part of your campus annual report and then when then Re-certification is due-- re-format all those annual reports, copy in the new information needed and you are ready to go.

  5. Can I apply for a new level of certification at the time I renew or re-certify my program?
    Not without a separate application. To gain certification for a new level you must send in a new application to be evaluated (following all the guidelines for a new application). You can apply for a new level at any time, however, you can send in the new application at the same time as your re-certification so that you will pay less when you pay for 2 levels at once.

    Example: If you send in one level for re-certification and one new level application at the same time you will pay $250 for 2 levels. If you send in your one level re-certification ($150) and later send in your new level application ($150) you will pay $300 rather than the $250.

  6. When should I apply for certification?
    We accept applications at any time of the year. We strongly suggest that the program have a track record before an application is submitted. That experience will make it easier to describe and provide sample to document how the training is conducted rather than how it may be conducted in the future. You will need to provide details of the presentations, handouts, and resources used in training.

  7. Can I use a purchase order or charge card?
    CRLA DOES NOT ACCEPT Purchase Orders.
    However, we are now able to accept credit cards for the ITTPC program. School or personal checks are also accepted. CRLA's Federal ID# is #95-3177158 and a downloadable W-9 form is at

  8. Who are the ITTPC program reviewers?
    They are a dedicated group of professional educators, volunteering time to review programs. The reviewers enjoy seeing what their peers are doing, sharing insights, and giving feedback about how the submitted tutor training programs meet CRLA guidelines.---See a list of our reviewers at If you would be interested in becoming a reviewer, look at the requirements for becoming a reviewer at

Can you answer some questions about tutor certificates? Yes, see below.

  1. How can an interested tutor get a CRLA-approved tutor training certificate?  CRLA certifies programs not tutors and authorizes programs to certify tutors.  Thus training is only available by participating in an approved CRLA-certified tutor training program.  That means a tutor needs to working at a tutor at a post-secondary institution with an approved program CRLA approved ITTPC program and be trained in their tutor training program.  The programs approved ITTPC CRLA certified programs are listed on the CRLA website at A program can apply for new certification (Stage 1) and any training tutors received up to a year prior to the receipt of their application can be considered toward certification, once approved.

    There is another certification recognized and available for a tutor or tutor trainer, contact the
    Association for the Tutoring Profession for more information on their tutor or tutor trainer certification.

  2. I'm a tutor and cannot find a copy of my CRLA Certified Tutor Level 1 certificate. Who should I contact? CRLA certifies programs, not individual tutors. In other words, CRLA certifies that a particular institution's tutor training program is qualified to issue CRLA certificates to tutors meeting their approved program. Tutors will need to contact the program and institution who provided the certification.

  3. Should I modify the CRLA program certificate sent to me to create certificates for my tutors? No! We send you a program certificate with the authorization dates for your program like the sample on the ITTPC homepage. This one you should not modify or change. It is for you to display as an authorized ITTPC program. You can make additional copies for your center, Dean, Provost, VP, or President. When certified, a program receives a tutor template certificate to create tutor certificates.

    What if I never received or no longer have the tutor certificate template? Simply send an email asking for it.  We will send you a link to a tutor certificate template in PowerPoint which will be ready for you to type in the name of your institution, program, and program director/coordinator. In addition you can choose to modify the tutor certificate to include your school logo, or center logo or signatures. 

  4. When do tutor's ITTPC certificates through CRLA-certified programs need  to be renewed? NEVER! They do not need to be renewed, it is a one-time certificate stating the tutor has complete the required training.  Once certified by your program as meeting CRLA Program each level of certification requirements the tutor is certified at that level.  A level of certification does not need to be renewed!  Additional training and tutoring hours will required in order to attain each additional level of certification (Advanced Level II, then additional for Master Level III).

    NOTE: When citing their certification, tutors should cite the institution, program, date, and level. CRLA provides three levels of certification which programs can offer to their tutors:

    CRLA Certified Tutor - Level 1,
    CRLA Certified Advanced Tutor - Level 2,
    and CRLA Certified Master Tutor - Level 3

  5. If a CRLA-certified program hires a tutor with ITTPC certification, what should be counted? It depends. It is up to the tutor to provide the new tutor training supervisor with as much information about the previous training topics included as part of the certification training.  Even though the tutor is considered ITTPC-certified, it is through his/her old institution/program.  It is up to the new program to determine if s/he meets all of their topics or if s/he should attend a topic or two to meet the new program's requirements.  Once completed, the tutor can state that s/he is certified at two different institutions and programs.  The new program should try to make the transition to continue or complete training components reasonable and timely. A program can choose to accept a confirmed completed level of ITTPC certification from another institution and program, if the tutor seems to have a comparable understanding of the training topics as its own tutors completing that specific level of tutoring. Some programs have stated they do accept a previous level, especially when it is a program they work with as a feeder institution (CC to University programs).

Thank you for your interest in CRLA and the International Tutor Training Program Certification for tutor training. I do hope you will consider joining this great organization. ITTPC began in 1989 and is celebrating more than 25 years of service to the field.

For specific questions, please send to, ITTPC Coordinator, 623-240-0572, (10am-4pm AZ MST), or check out the tips under the application section at the left.


College Reading & Learning Association
Tutor Training Program Certification information at
Questions to ITTPC Coordinator, Rick Sheets, Ed.D. at
Last update on: 20-Jul-2014

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